The Science, Art and Business of Patient Care™
BestPractices™
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Our Programmatic Offerings
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Our Programmatic Offerings
Becoming a BestPractices™ physician requires a commitment to life-long learning in emergency medicine, which we support through our Institute and Continuing Medical Education program. Acting as the driving force behind the science, the art, and the business of patient care, the BestPractices Institute™ offers curriculum and coaching in the following areas:

1. Risk Reduction - Risk Rewards (R2-R2©)
2. Customer Service (Survival Skills™ Training)
3. Patient Flow
4. Operations Management
5. Patient Safety and Satisfaction
6. Leadership Development
7. Teamwork
8. Employee satisfaction

We apply cutting edge strategies to the execution of programs that infuse, sustain, and reinforce these methods in our client facilities. Integral to this process are:
  • New Customer On-Boarding: The proliferation and implementation of the BestPractices™ ideas and services.
  • Ongoing Management Collaboratives: Allowing us to "hold the gains" and continue to innovate and implement new ideas and services.
  • Virtual BestPractices™ Community: Using the web for mutual support, distance learning, coaching, and the spread of the Institute's most recent advances.